i tried to call them, unsuccessfully, for 2 days and could not get anyone to pick up the phone. fortunately for me, their office is just a few blocks from mine. i went there and spoke to the sales manager. he confirmed to me that my seats are secure (by checking the system) and said that someone would contact me within a couple of weeks to finalize payments. i told him i wanted to give my payment information now. he took everything down and i got a copy of the confirmation. i also checked to confirm that is21's tix are secure.
they only have 5 people working the phones right now and they are constantly lit up. the system seemed to be sufficient enough that they could confirm my seats, etc. i would say that you can rest assured that they are organized enough that you will get what you reserved... eventually.
they only have 5 people working the phones right now and they are constantly lit up. the system seemed to be sufficient enough that they could confirm my seats, etc. i would say that you can rest assured that they are organized enough that you will get what you reserved... eventually.